Hiring: Manager, Cross-Border Payment Operations Company: Brex Location: Salt Lake City, UT Job Posted Time: 2026-09-10 11:55:06 Employment Type: Remote Target Skills & Keywords : LLM, Microsoft Excel, Quality Assurance, Risk Management, SQL, Series 7, Swift, Zoom About the job Experience: •5+ years of experience in banking operations, payments operations, compliance operations, or a related function within a bank, fintech, or other regulated financial services environment with hands-on experience in high-risk money movement (wires, ACH, SWIFT, checks) and audit ready risk management •2+ years of direct people management experience with a track record of coaching employees, raising performance, and building strong, accountable teams. Required Skills: •Lead a team of Banking Operations analysts by setting priorities, coaching performance, and building a high-accountability culture grounded in sound judgment, accuracy, and strong documentation standards. •Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins, ensuring alerts, exceptions, and escalations are reviewed on time and resolved with clear, risk-based decisions. •Build scalable operating frameworks for onboarding, quality assurance, escalation management, and coverage planning that improve consistency as the team and business grow. •Advance Brex’s AI-native goals by identifying high-impact use cases, driving thoughtful AI adoption across the team, and partnering on tools and workflows that improve speed, quality, and control. •Partner closely with Compliance, Legal, Product, Engineering, and external banking partners to strengthen controls, resolve issues quickly, and support operational readiness for new workflows and product changes. •Drive continuous improvement by identifying root causes, refining procedures, and advancing automation that increases throughput without compromising control quality. •Translate frontline insights into clear reporting and actionable recommendations for leadership, surfacing trends, risks, and process gaps that matter to the broader Banking Operations strategy. Qualifications: •Practical fluency with AI tools such as Claude, Hex, Granola, and Glean, with a strong point of view on where AI can improve team effectiveness, decision quality, and operational scale in a control-heavy environment. •These are a plus, not a requirement. If you meet most of the qualifications above, we’d still encourage you to apply. •Strong judgment, including the ability to assess risk, make sound escalation decisions, and maintain clear, audit-ready documentation. •Strong written and verbal communication skills, with the ability to turn operational complexity into concise guidance, actionable feedback, and leadership-ready updates. •A builder mindset with strong operational discipline and the ability to improve workflows, strengthen procedures, and use data or automation to scale quality and efficiency •Licensing & Credentials: FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP) •Comfort using data, dashboards, SQL, Excel, or AI tools to identify trends, improve decision-making, or automate manual work. •Exposure to working with external banking partners, vendors, or fintech infrastructure providers to improve operational workflows and controls Compensation: •$105,600 - $132,000 / year •Flexible work environment (work from home / hybrid options) •Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!