Manager, CRM Technology

Cook Systems - Greater Orlando

Hiring: Manager, CRM Technology Company: Cook Systems Location: Greater Orlando Job Posted Time: 2026-09-11 14:52:31 Target Skills & Keywords : Project Management, Segment About the job Experience: •30 years, Cook Systems has partnered with organizations across the country to solve technology challenges and build strong technology teams. As a veteran-owned IT consulting company, we combine decades of industry experience with a continued focus on how technology, AI, and the way people work are evolving. •7 years of IT work experience, including management of data warehousing, decision support systems, or marketing support information systems. •Over 30 years, Cook Systems has partnered with organizations across the country to solve technology challenges and build strong technology teams. As a veteran-owned IT consulting company, we combine decades of industry experience with a continued focus on how technology, AI, and the way people work are evolving. Required Skills: •Lead and manage a team of analysts and developers in designing, developing, and maintaining CRM systems and applications. •Partner cross-functionally with Sales, Marketing, and business units to develop CRM strategies and support customer campaigns and promotions through CRM database insights. •Oversee the integration of CRM technologies with various customer service channels, such as mail, email, web, and call center. •Ensure alignment of data management, infrastructure, and development with enterprise CRM needs. •Lead the research, evaluation, and selection of CRM technologies. •Mentor and manage supervisors, project leads, and technical staff. •Frequently report to senior management, providing updates on CRM initiatives and projects. •Minimum of 7 years of IT work experience, including management of data warehousing, decision support systems, or marketing support information systems. Qualifications: •Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience. Compensation: •Competitive benefits and rewards package •Medical coverage through Blue Cross Blue Shield, with two plan options Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!