Hiring: Manager, Consulting Services Company: Hearst Health Location: Tampa, FL Job Posted Time: 2026-09-10 13:42:44 Employment Type: Full-time / Hybrid Target Skills & Keywords : AWS, Event-Driven, LLM, OAuth2, OpenID Connect, REST, SOAP, SQL, SSL, Stakeholder Management, Systems Integration, TLS About the job Experience: •3–5 years in Technical Consulting, Solution Consulting, Systems Integration, or Software Implementation within healthcare technology; experience with healthcare payer, care management, or population health solutions preferred. Required Skills: •The ideal candidate is passionate about developing subject matter experts, driving efficiency, and continuously evolving the team's use of AI — shifting time away from manual execution towards customer engagement, requirements gathering, and solution delivery. •Core accountability: proactively identify risks and dependencies, communicate effectively with stakeholders, and drive successful, on-schedule customer outcomes. •People & Team Leadership •Lead hiring, onboarding, coaching, and performance management; build capacity plans and role coverage. •Develop a high-performing team with deep clinical, technical, and functional expertise; support escalations and ensure consistent delivery. •Set and manage team OKRs/KPIs; drive continuous improvement through retrospectives/RCA and structured upskilling, cross-training, and knowledge-sharing. •Optimize team utilization by aligning capacity with customer priorities and deploying resources where they deliver the greatest value. Support revenue growth by tracking incoming requests, identifying gaps in projected work, and proactively partnering with Sales to generate and advance new customer opportunities when demand is below plan. •Identify, evaluate, and implement approved AI-enabled workflows for documentation, analysis, support triage, and testing to improve productivity and delivery quality. Qualifications: •Must pass background check and drug screening. •Travel up to 30% to client locations. •Hybrid based in Tampa, FL; must work EST hours with flexibility to support customers across all U.S. time zones where necessary. •Medical, vision, and dental plans for full time employees •401(k) offered with a generous match •Generous Paid Time Off and Holiday policy •Monthly dependent care reimbursement opportunity •Basic Term Life and AD&D Insurance Compensation: •Flexible work environment (work from home / hybrid options) •Medical, vision, and dental plans for full time employees Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!