Hiring: Manager, Commercial Systems Company: BioSpace Location: Cambridge, MA Job Posted Time: 2026-09-10 12:26:49 Target Skills & Keywords : HIPAA, Integration Testing, Microsoft Excel, Project Management, Rails, SaaS, Systems Integration, Vault, Vendor Management About the job Experience: •5 years of experience providing system support within the pharmaceutical or biotechnology industry. Required Skills: •Serve as the primary IT resource supporting the Medical and Commercial Veeva ecosystem, including: Veeva Vault CRM, Veeva PromoMats, Veeva MedComms, Veeva Network, Veeva Open Data, Related integrated systems and technologies •Lead the development and continuous improvement of processes and operational procedures for Veeva platforms and associated technologies. •Manage and oversee application support activities, ensuring timely and effective resolution of support requests and incidents. •Partners with business stakeholders, cross-functional teams, and third-party vendors to identify opportunities for process optimization and enhanced system utilization. •Translate business requirements into technical solutions and functional specifications. •Perform impact assessments, system integration testing, and coordinate User Acceptance Testing (UAT) activities for system enhancements and releases. •Maintain system documentation, support procedures, workflows, and knowledge repositories. •Provide technical leadership and subject matter expertise for ongoing projects, enhancements, and integrations. Qualifications: •Strong expertise supporting Veeva Commercial and Medical platforms, including Vault CRM, PromoMats, MedComms, Network, and Open Data. •Demonstrated experience translating complex business requirements into technical and operational solutions. •Demonstrated capacity to manage multiple priorities and simultaneous initiatives across business and IT functions. •Strong analytical, troubleshooting, and problem-solving capabilities. •Knowledge of SaaS technologies, relational databases, and enterprise application integrations. •Understanding system architectures involving master data, commercial data warehouses/data lakes, and integrated enterprise systems. •Excellent communication and presentation skills with the ability to collaborate effectively across all organizational levels. •Demonstrated capacity to influence, motivate, and build consensus among stakeholders and cross-functional teams. •Proven ability to work independently while contributing effectively within both direct and matrixed reporting structures. •Bachelor’s degree in information technology, Computer Science, Business, or a related field preferred. Compensation: •$133,500 - $163,300 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!