Hiring: Manager, Business Development - Middle Market Acquisition (People Leader) Company: American Express Location: Phoenix, AZ Job Posted Time: 2026-09-03 02:13:23 Employment Type: Hybrid Target Skills & Keywords : Express, Make, Salesforce, TestNG About the job Experience: •2+ years of people leadership experience leading sales, business development, or inside sales teams with a demonstrated ability to coach colleagues and drive performance. Required Skills: •The Middle Market Business Development Representative (BDR) team is responsible for driving growth by identifying, qualifying, and converting prospective clients into high-quality sales opportunities. •Lead, coach, and develop a high-performing team of Business Development Representatives responsible for generating qualified pipeline for the Middle Market Field Sales organization. •Foster a positive, high-performance culture grounded in accountability, collaboration, continuous learning, recognition, and career development. •Execute the organization's prospecting strategy by establishing clear expectations, inspecting performance through activity and pipeline metrics, and providing ongoing coaching to improve effectiveness, productivity, and business results •Partner closely with Middle Market Field Sales leaders to align prospecting efforts, territory priorities, and customer engagement strategies. •Champion innovation by encouraging the team to test new messaging, prospecting approaches, AI-enabled tools, and sales technologies, sharing insights and recommendations that improve team performance. •Recruit, onboard, coach, and develop Business Development Representatives, creating individualized development plans that prepare colleagues for future Account Executive and leadership opportunities. •Partner closely with the Director of Business Development to provide frontline insights, identify process improvement opportunities, and continuously evolve the team's operating model as the organization grows. Qualifications: •2+ years of people leadership experience leading sales, business development, or inside sales teams with a demonstrated ability to coach colleagues and drive performance. •Exceptional organizational skills with the ability to manage multiple priorities while creating structure and consistency for the team. •Demonstrated ability to motivate colleagues, foster engagement, and build a positive, high-performance culture. •Strong analytical mindset with experience leveraging CRM platforms (Salesforce preferred) and performance metrics to drive coaching and decision-making. •Excellent communication, collaboration, and influencing skills with the ability to build strong partnerships across multiple organizations. •Comfortable operating in a fast-paced, evolving environment with the agility to adapt as business needs change . •Intellectual curiosity, learning agility, resilience, accountability, and a continuous improvement mindset. •Bachelor's degree required . •Experience building or leading teams through periods of growth, change, or organizational transformation. •Experience testing and implementing new prospecting strategies, sales technologies, or AI-enabled tools. Compensation: •Flexible work environment (work from home / hybrid options) •Comprehensive medical, dental, and vision benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!