Hiring: Manager, Associate Relations Investigator (Remote) Company: Capital One Location: Richmond, VA Job Posted Time: 2026-09-16 12:59:57 Employment Type: Full-time / Remote Target Skills & Keywords : Elasticsearch, Risk Management About the job Experience: •3 years of Human Resources, Legal or Risk Management experience •3 years of investigation experience •5 years of experience working in a team corporate environment •5 years of Human Resources or Legal experience, focused on employment investigations •At least 3 years of Human Resources, Legal or Risk Management experience Required Skills: •Investigate and resolve all types of employment complaints, including harassment, discrimination, retaliation, wage and hour issues, wrongful termination, etc. •Resolve manager and associate issues by acting as a consultant/coach through providing guidance on conflict and dispute resolution •Thoroughly document investigation plans, interviews, summaries and recommendations in a timely, high-quality manner •Act as an objective and knowledgeable resource to work through challenging employment, performance and policy issues •Tailor and deliver communications in an effective, measured way to help influence the right outcomes with stakeholders and mitigate risk •Thoroughly investigate complaints, while using good judgment to analyze evidence and make recommendations •Act as role model and champion for Capital One Values •Participate in internal projects that improve investigative processes Qualifications: •High School Diploma, GED or equivalent certification •Knowledge of employment law and practices •At this time, Capital One will not sponsor an applicant for employment authorization for this position. •Remote (Regardless of Location): $138,100 - $157,700 for Manager, Associate Relations •Richmond, VA: $138,100 - $157,700 for Manager, Associate Relations •Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. •This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. •Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Compensation: •$138,100 - $157,700 / year •Flexible work environment (work from home / hybrid options) •This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!