Hiring: Manager, Applications Engineering Company: Willkie Farr & Gallagher LLP Location: New York, NY Job Posted Time: 2026-09-17 12:42:13 Employment Type: Contract / Hybrid Target Skills & Keywords : Azure, DNS, PowerShell, Root Cause Analysis, SQL, Systems Engineering, User Experience, Windows Server, Zoom About the job Experience: •7 to 10 years of progressive experience in desktop engineering, application integration, or systems engineering, with a strong preference for experience in a large law firm or professional services environment. •10 years of progressive experience in desktop engineering, application integration, or systems engineering, with a strong preference for experience in a large law firm or professional services environment. Required Skills: •Team Leadership & Development •Directly lead, mentor, and develop a high-performing team of desktop engineers and application analysts, setting clear expectations for service delivery, technical excellence, and professional growth. •Foster a collaborative team culture oriented around continuous improvement, knowledge sharing, and cross-training to ensure bench strength and operational resilience. •Partner with the Senior Manager of Advanced Endpoint Engineering to shape and execute the End User Computing (EUC) roadmap, aligning desktop and application strategy with the firm's broader technology vision. •Strategically drive firm's modern desktop experience strategy, leveraging Microsoft 365 and cloud-based capabilities, including Microsoft Intune, OneDrive, Teams, SharePoint Online, and Microsoft Edge, to deliver a seamless, secure, and performant end-user environment. •Oversee the configuration, optimization, and governance of the Microsoft 365 suite, including Office application add-ins, toolbar customizations, and integrations with the firm's legal application ecosystem. •Champion a cloud-first, modern management approach to endpoint management, transitioning legacy processes toward contemporary, scalable solutions. •Legal Application Management Qualifications: •A Bachelor's degree in Computer Science, Information Systems, or a related technical discipline is preferred. •Candidates should bring 7 to 10 years of progressive experience in desktop engineering, application integration, or systems engineering, with a strong preference for experience in a large law firm or professional services environment. •Prior experience directly managing or leading a team of engineers or analysts is required. •Candidates must demonstrate expertise in Windows OS customization, registry management, Group Policy, and Microsoft Intune policy configuration, along with strong experience using enterprise troubleshooting and performance monitoring tools such as Windows Performance Analyzer, ControlUp, Perfmon, and Wireshark. •Applied hands-on capability in Windows Server, Active Directory, DNS, DHCP, and Intune policy management is expected. •In-depth knowledge of legal applications is essential, including iManage Work 10, the Litera Desktop suite, BigHand digital dictation and workflow solutions, IntApp Time, and Adobe Acrobat DC. •Candidates should possess strong knowledge of Microsoft 365 and Office 365 cloud-based capabilities, including Edge, OneDrive, Teams, and SharePoint Online, with demonstrated experience in Office add-ins, toolbar customization, and application integration. •Advanced PowerShell and SQL skills for automation, Windows customization, and performance optimization are expected. Hands-on experience with profile management and personalization tools such as FSLogix and Ivanti AppSense is preferred. •The successful candidate will be an exceptional communicator who can translate complex technical matters for non-technical stakeholders, a proactive problem-solver who anticipates issues before they impact end users, and a leader who holds themselves and their team to the highest standards of service excellence. •Strong documentation skills and a commitment to creating and maintaining clear, thorough technical records are essential. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!