Manager, Air Operations

Grand Circle Corporation - Boston, MA

Hiring: Manager, Air Operations Company: Grand Circle Corporation Location: Boston, MA Job Posted Time: 2026-09-12 11:08:55 Employment Type: Contract / Hybrid Target Skills & Keywords : Microsoft Office, Stakeholder Management About the job Experience: •5+ years of experience in airline, travel, or air operations. Required Skills: •Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel. •This role is less about managing people and more about leading change. Success depends on your ability to influence teams you do not manage, challenge the status quo, build alignment across stakeholders, and turn ideas into measurable operational improvements. •Lead communication and coordination between airline partners and internal stakeholders. •Manage the distribution and implementation of airline policies, procedures, contract updates, ticketing changes, waivers, and operational initiatives. •Monitor operational trends and recurring issues, identify improvement opportunities, and recommend solutions. •Coordinate airline waivers, fare issues, schedule change implementation, and operational escalations. •Administer airline web portals and ensure timely communication of critical updates. •Support operational efficiency initiatives and identify air savings opportunities. Qualifications: •Strong knowledge of airline ticketing, schedule changes, waivers, refunds, reissues, and ADM management. •Strong analytical, organizational, and problem-solving skills. •Excellent communication and stakeholder management abilities. •Proficiency with Microsoft Office and travel industry systems, including GDS platforms (Amadeus). Compensation: •$90,000 - $120,000 / year •Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!