Hiring: Managed Services Engineer (On-site) Company: Trace3 Location: Frisco, TX Job Posted Time: 2026-09-10 14:28:31 Employment Type: On-site Target Skills & Keywords : Windows Server, Zendesk About the job Experience: •2 years of experience in a service desk or IT support role. Required Skills: •* This is a 100% Onsite requirement in Allen, TX. •Monday - Friday, 8AM to 5PM •Provide Tier I technical support to end users, both onsite and remotely. •Manage, prioritize, and document support requests through Zendesk. •Network infrastructure (Meraki or similar) •Windows servers and their roles •Deliver professional, white-glove field service support. •Escalate complex issues as necessary, ensuring timely resolution. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!