Hiring: MAC Technician Company: TekSynap Location: Arlington, VA Job Posted Time: 2026-09-17 13:03:24 Employment Type: Full-time Target Skills & Keywords : Change Management, Configuration Management About the job Experience: •2-5 years’ experience •We are seeking a MAC Technician to join our team supporting DISA JSP ETM in Arlington, VA. •We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Required Skills: •Perform activations, deactivations, installations, relocations, and upgrades of equipment and services in accordance with customer requirements and JSP guidelines. Ensure all tasks are completed within the defined scope and timeframe. •Adhere to JSP’s change management process for tracking and executing MACs via service request tickets. Collaborate with stakeholders to accommodate voice, video, and data requirements while maintaining accountability and traceability. •Conduct root-cause analysis on recurring problems related to MACs, networks, and systems. Provide insights and recommendations for improvement, contributing to the Monthly MAC Report. •Utilize tracking systems to monitor MAC requests and make progress accessible to customers and government oversight. Ensure transparency and accountability throughout the MAC process. •Respond to, coordinate, and manage all Change Requests for additions, removals, and modifications to Government Furnished Equipment (GFE) maintenance coverage. Prepare, submit, and track CRQ approvals, ensuring compliance with configuration and change management processes. •Maintain accurate records of MAC activities in the Configuration Management Database (CMDB) and prepare monthly summary reports detailing MAC locations, timelines, and statuses. •Follow established change and configuration management policies and processes to ensure appropriate change control and asset accountability. •Treat customer requests outside the scope of MACs as new project Engineering Change Proposal (ECP) requests. Coordinate with relevant teams to address and fulfill these requests effectively. Qualifications: •Clearance: Must possess Top Secret/SCI clearance Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!