Hiring: M365 Technical Operations Lead - ITS5 Company: Minnesota Direct Care and Treatment Location: Vadnais Heights, MN Job Posted Time: 2026-09-16 11:17:15 Employment Type: Full-time Target Skills & Keywords : Azure, CSS, Change Management, HTML, PowerShell, Root Cause Analysis, SQL, User Experience About the job Required Skills: •Play a crucial role in ensuring that the technology needs of DCT are met, enabling them to deliver high-quality care and treatment services to Minnesotans in need. •Provide senior-level technical leadership for Microsoft 365 (M365) solutions supporting Direct Care and Treatment (DCT). •Serve as a technical subject matter expert and lead the analysis, development, implementation, administration, and support of complex solutions across Microsoft 365, Power Platform, Azure, SharePoint, and related technologies. •Provide technical direction and mentorship to the MNIT DCT M365 team, coordinate technical work and priorities, establish and promote development practices, and evaluate emerging technologies and capabilities. •Also serve as the technical owner for DCT’s M365 environment and collaborate with MNIT Enterprise, business partners, vendors, and other technical teams to ensure M365 services and solutions are secure, reliable, and effectively support business needs. •Apply advanced technical expertise to resolve complex incidents and problems, develop customized solutions, support technology planning and implementation efforts, and provide technical leadership for projects and product teams. •Also research and evaluate new M365 technologies and recommend solutions that improve DCT's technology environment and services. Qualifications: •To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here •Position requires a minimum of five (5) years of IT related experience in Microsoft 365 application development, administration, and/or technical operations. •Advanced experience supporting and developing solutions using Microsoft 365 technologies, including Power Platform and Azure. •Application development using software development lifecycle (SDLC) practices, including analysis, design, development, testing, implementation, and support. •Troubleshooting and resolution of complex application, platform, or integrated system issues, including root cause analysis and incident resolution. •Technical leadership and subject matter expertise, including mentoring technical staff, reviewing technical work, and providing technical direction. •Development and automation using technologies such as PowerShell, SQL, HTML/CSS, XML, or similar tools and languages. •Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding. •Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences. •Advanced technical expertise administering, developing, and supporting Microsoft products such as SharePoint and/or Power Platform, including technical ownership or leadership of these solutions. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!