Hiring: Loss Mitigation Specialist Company: FPS Innovation Labs Location: Dallas, TX Job Posted Time: 2026-09-16 11:41:02 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •Demonstrated capacity to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. •Demonstrated capacity to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. •Demonstrated capacity to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Required Skills: •Include the following. Other duties may be assigned •Contributes to the progress of the department by understanding the measurements used to define success and how they can positively impact those measurements. •Meets monthly individual and team goals and key performance indicators. •Handles a portfolio of multiple mortgage products that are 90+ days delinquent, or have requested loss mitigation, as governed by investor, departmental and legal guidelines; minimizing the loss due to foreclosure through the use of loss mitigation options. •Receives inbound calls and makes outbound calls to customers, attorneys, realtors and other authorized parties on the account and educates them on options available to resolve delinquencies. •Understands and discusses customers’ general requirements for loan modifications, short sales, deeds in lieu, cash for keys, and consents to judgment other loss mitigation options. •Analyzes specific financial situations; recommends and initiates the proper loss mitigation tool to assist each borrower. •Reviews title searches to ensure that no title issues threaten the standing of our investor’s lien on the property. Qualifications: •Demonstrated capacity to multi-task and consistently meet multiple deadlines. •Strong verbal and written communication skills. •Demonstrated capacity to work in a team environment. •Demonstrated capacity to use good judgment. •Strong consulting and advising customer communication skills via telephone and written communication. •Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change delays, or unexpected events. •Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. •Expresses ideas and thoughts verbally. Expresses ideas and thoughts in written form. Expresses ideas and thoughts in written form. Exhibits good listening and comprehension. Keeps others adequately informed. Selects and uses appropriate communication method. •High school diploma or general education degree (GED) required. Associate's degree (A. A.) from two-year College preferred. Two to four years' related experience and/or training required. GSE loss mitigation experience preferred, with specific emphasis on FHLMC and FNMA loss mitigation. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!