Hiring: Loan Officer Development Program (Seattle, WA) Company: Zillow Location: Seattle, WA Job Posted Time: 2026-09-13 10:17:21 Employment Type: Full-time Target Skills & Keywords : Accessibility About the job Experience: •1+ year of experience in sales, customer service, or other client-facing roles; mortgage or financial services experience is a plus but not required. Required Skills: •Deliver a world-class customer experience by enhancing responsiveness and accessibility for customers and real estate agents, while providing exceptional service. •Actively facilitate and support end-to-end loan origination process — from pre-approval to closing — ensuring accuracy, compliance, and exceptional borrower experiences. •Manage and follow up on mortgage leads to maximize conversion opportunities and maintain a healthy pipeline. •Complete a phased four-month learning plan that includes SAFE licensing prep, hands-on practice, and mentorship from experienced Loan Officers and Managers. •Partner cross-functionally with teammates and leaders to identify process improvements and deliver outstanding results. •In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $28.70 - $45.90 hourly. This base pay range is specific to these locations and may not be applicable to other locations. •Actual amounts will vary depending on experience, performance and location. Qualifications: •Excellent communication and relationship-building skills —with the ability to effectively communicate complex information to customers and real estate agents. You thrive in a collaborative, team-oriented environment. •High school diploma or equivalent. Bachelor's degree in finance, business, or a related field is preferred. •Strong attention to detail and organizational skills; able to manage multiple priorities while maintaining accuracy and compliance. •Growth mindset and willingness to learn complex processes and systems in a fast-paced environment. •Proficiency in using CRM systems, and other relevant tools. •Customer-centric mindset with a proactive and problem-solving attitude. •This is a full time position, Monday–Friday 8:00 a.m.–5:00 p.m. PT. •Comfortable working in-office full-time in Seattle, WA for hands-on collaboration and training. •Must obtain a SAFE Mortgage Loan Originator license within 90 days of hire (licensing support and training provided). •Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!