Lifecycle Marketing
Garage - New York, NY
Hiring: Lifecycle Marketing Company: Garage Location: New York, NY Job Posted Time: 2026-09-16 11:11:38 About the job Experience: •4+ years of experience owning lifecycle marketing in a high-growth company Required Skills: •You'll build this function from close to zero, with a strong creative team to pull from and a talented product team to support your programs. •Build and scale our owned channels. Architect and execute programs for both sides of the marketplace across email, SMS, and push. Your goal is to drive customer success and revenue growth through our most direct channels. •Turn users into customers. Help new users find success on the platform, quickly. Turn prospective buyers and sellers into transacting customers by understanding their needs and creating touch points that move them forward. •Turn customers into advocates. We have a lot of happy customers and want to amplify their voices. Build referral, affiliate, and advocacy programs that turn successful customers into repeat users and growth drivers. •Retain and re-engage. Drive repeat transactions and customer engagement post-sale. Map user journeys and identify opportunities and triggers to re-engage. •Balance supply and demand. Use lifecycle programs to improve liquidity, engagement, and transaction volume across both sides of the marketplace. •You’re able to go deep on lifecycle marketing but can think and work like a generalist •You have good judgment, high integrity, and a no-task-too-small mindset Qualifications: •Take Big Swings. We are here to transform an overlooked industry—not make small improvements around the edges. We set ambitious goals, take calculated risks, and push through setbacks. We never trade lasting impact for short-term comfort. •Customers Come First. Our customers operate in an industry burdened by slow, expensive, and outdated processes. We attack the problems that cost them the most and measure our success by the time and money we give back to them. •Play For the Front of the Jersey. We put the mission ahead of ourselves. We challenge each other directly, support each other relentlessly, and step up whenever the team needs us. We win together, and we have fun doing it. •All Gas, No Ego. Building something that matters takes relentless effort. We move fast, take ownership, and see hard problems through. When we fall short, we own it, learn quickly, and come back stronger. •Do work that matters. Our platform helps people buy the assets that local communities rely on to keep their communities safe, clean, and operating every day. •Help shape the company. Join as one of our first 40 employees and work directly alongside the founders. •Make an outsized impact. You’ll join a talent-dense, high-performance team where every person moves the company forward. •Build from a strong foundation. We’ve raised $18M, including a $13.5M Series A, from Y Combinator, Initialized Capital, Infinity Ventures, FJ Labs, and other leading investors. Compensation: •$120,000 - $175,000 / year •100% medical, dental and vision insurance coverage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!