Hiring: Level 2 IT Technician Company: Morris Business Solutions - A Technology Company Location: Duncan, SC Job Posted Time: 2026-09-17 12:17:23 Target Skills & Keywords : Azure, Linux About the job Experience: •3 years of experience in IT support or a similar role. •Minimum 3 years of experience in IT support or a similar role. Required Skills: •As a Level 2 IT Technician, you will play a crucial role in providing technical support and ensuring the smooth operation of our clients' IT environments. You will troubleshoot issues, collaborate with the team, and deliver exceptional IT services. •Technical Support: Provide advanced technical support to clients, resolving complex issues efficiently and effectively. Handle escalations from Level 1 support, manage service tickets, and ensure timely resolution of incidents and service requests. •Network Management: Assist in configuring, monitoring, and optimizing network systems to deliver reliable and secure connectivity. •Hyper-V and Azure: Support virtual environments using Hyper-V and cloud platforms like Azure. •Documentation: Maintain detailed documentation of system configurations, procedures, and changes. •Customer Service: Provide exceptional customer service, ensuring client satisfaction and maintaining strong client relationships. •Preferred Experience With Advanced Technical Troubleshooting: Proficient in efficiently resolving complex technical issues, ensuring minimal downtime. •Network Management: In-depth knowledge of network configurations, monitoring, and optimization within the MSP landscape, with a focus on delivering reliable and secure connectivity. Qualifications: •Proficiency with Windows and Linux operating systems. •Strong knowledge of network protocols, firewalls, and security measures. •Excellent troubleshooting and problem-solving skills. •Strong communication and documentation skills. •Demonstrated capacity to work both independently and as part of a team. •Valid driver’s license and clean driving record. Compensation: •$45,000 - $60,000 / year •Medical, Dental, and Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!