Legal Technology Platform Administrator

Freeman Mathis & Gary, LLP - Atlanta, GA

Hiring: Legal Technology Platform Administrator Company: Freeman Mathis & Gary, LLP Location: Atlanta, GA Job Posted Time: 2026-09-16 14:12:17 About the job Experience: •3+ years of experience supporting enterprise software applications, legal technology, knowledge management systems, or technical support functions preferred Required Skills: •Serve as the primary internal resource for DeepJudge platform administration, support, and user enablement •Configure and maintain user accounts, roles, permissions, groups, and access controls in coordination with Information Technology and security requirements •Triage, troubleshoot, document, and resolve user support requests related to DeepJudge functionality, access, errors, and platform usage •Escalate complex technical issues to vendor support or internal IT resources and track issues through resolution •Maintain platform documentation, user guides, FAQs, support playbooks, and internal best practices •Partner with attorneys, practice groups, business professionals, Knowledge Management, Innovation, and IT to identify practical DeepJudge use cases and workflow improvements •Test new features, configuration changes, updates, and enhancements before broader deployment •Support user onboarding, training sessions, office hours, and adoption communications Compensation: •$105,000 - $125,000 / year •Competitive benefits and rewards package •Comprehensive benefits package, including medical, dental, and vision Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!