Learning Technology Support Specialist
Unity Environmental University - New Gloucester, ME
Hiring: Learning Technology Support Specialist Company: Unity Environmental University Location: New Gloucester, ME Job Posted Time: 2026-09-03 11:27:53 Employment Type: Hybrid Target Skills & Keywords : Accessibility, CSS, HTML, UX Design, User Experience About the job Required Skills: •Full Job Description Provided At Time Of Interview. •Actively facilitate and support ID team in the publication, standardization, and maintenance of existing courses. •Function as Tier 1 support for DE learning technology issues, including LMS issues •Maintain the LMS and adjacent learning technologies •Respond to and fix user issues with designed aspects of courses and third-party integrations, as they arise. •Interface with Advising, Concierge, Academics, IT and other DE units to improve response to, and learning processes collecting, user issues. •Develop methodologies for collecting and analyzing UX data generated by thousands of users. •Act as an expert resource for our Canvas learning management system and related tools. Qualifications: •Associate’s Degree. •Strong skills for empathizing with and analyzing user experiences. •Strong qualitative and quantitative data collection and analysis skills. •Demonstrated capacity to work both independently and within a team. •Strong oral and written communication skills with strong interpersonal and presentation skills •Proven ability to stay current with rapidly changing technologies. •Ability and willingness to work with students from diverse political/socioeconomic backgrounds and a wide range of physical and academic abilities. •Demonstrated competence working with Content Management Systems and various media technologies •Personal commitment to the environmental focus and mission of the college. •Degrees and/or certifications in Data Analysis, UX Design, IT, or other related fields Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!