Learning & Development Specialist II - Mortgage

Hope Enterprise Corporation - Jackson, MS

Hiring: Learning & Development Specialist II - Mortgage Company: Hope Enterprise Corporation Location: Jackson, MS Job Posted Time: 2026-09-03 11:28:10 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel About the job Experience: •2-3 years experience training in a financial environment, preferred in Mortgage lines of business •3 years experience training in a financial environment, preferred in Mortgage lines of business Required Skills: •Supports Strengthening HOPE Initiative that values an organizational culture for open communication, innovation, associate engagement, and other traits that contribute to collaboration and high performance. •Partner cross-functionally with subject matter experts to assess technical training needs. •Design and develop engaging, interactive, and results-oriented technical training materials, including presentations, e-learning modules, manuals, and assessments. •Determine instructional methods and modalities, such as individual training, group instruction, lectures, demonstrations, conferences, meetings, workshops and virtual trainings. •Conduct training sessions for employees, ensuring a clear and engaging learning experience. •Deliver and/or assist with New Hire Orientation and Compliance Training •Coordinate training schedule with the hiring and training needs of the company. Develop training calendar. •Assist employees with problems concerning “how to” perform specific tasks related to their positions. This can be done by creating relevant job aids, one on one or coaching. Qualifications: •Stay current with industry trends, technologies, and best practices to provide the most up-to-date training. •Consult closely with the Vice President, Learning and Development Manager. •Confer with management, supervisors, and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. •Network with staff across departments to ensure that Learning and Development Department maintains a positive and beneficial relationship with staff. •Assist in the development and execution of the annual training plan and training budget. •Maintain accurate records of training sessions, attendance, and evaluation results. •Generate reports on training effectiveness for management review. •Report on progress of employees under guidance during training periods. •Keep abreast of new technologies, training trends, and products and services of the company. Maintain knowledge of instructional technologies. •Perform general administrative duties such as attending meetings, report production, etc Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!