Lead VIP Host

DripShop - United States

Hiring: Lead VIP Host Company: DripShop Location: United States Job Posted Time: 2026-09-10 14:36:46 About the job Experience: •5+ years in a quota-carrying, relationship-driven sales or account role — and at least some of it spent on high-value individual clients rather than companies Required Skills: •A small number of collectors account for a large share of everything that happens on Drip. They're here most nights. They know what they're chasing. They notice when something goes wrong, and they notice when someone remembers. •Right now, no one owns those relationships by name. That's the job. •This is a sales role built on relationships •, not a service role with a relationship veneer. You'll carry a book of our highest-spend collectors and a number that goes with it. You'll grow the collectors who are already active, win back the ones who've gone quiet, and move high-potential members up into the top tier. •Two things make this different from a standard VIP job. Reactivation is not a side project — a meaningful share of your target will come from collectors who used to spend with us and stopped. And you are expected to hunt •. Some of the collectors who should be on Drip have never heard of us, and finding them, reaching them, and bringing them in is part of the role, not a stretch goal. •This is the first hire on a function we're building from scratch, and it's a lead role. You'll co-build the program with our Head of Retention & Whale Acquisition — tiering, cadence, perk structure, playbook — and you'll be the person we build the team around as it scales. If you want to inherit someone else's system and run it, this isn't the job. •Carry a revenue target against a defined book of top collectors, and hit it Qualifications: •Knowledge of the hobby — sports cards, Pokémon, or TCG. You know sets, chase cards, grading, and comps, or you can learn it fast enough that no one can tell •Management experience, or a clear readiness for it •We are not looking for a support queue manager or a relationship caretaker, or someone who only performs when the leads arrive pre-qualified. This is a book of business with a number attached, and part of that book doesn't exist yet. •Luxury retail clienteling — watches, jewelry, high-end fashion •Auction house, consignment, and private client relationship roles •Membership and private client programs where you owned a book •High-touch hospitality, events, and concierge •Marketplace or creator-platform account management •Consumer platforms where a small number of customers drive most of the revenue •The hobby itself — card shops, the show circuit, or a breaker's community team Compensation: •$100,000 - $120,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!