Hiring: Lead Technical Product Manager - Remote Company: Optum Location: Eden Prairie, MN Job Posted Time: 2026-09-16 15:54:36 Employment Type: Full-time Target Skills & Keywords : Agile, Product Lifecycle Management, Product Management, Project Management, Scrum, ServiceNow, User Experience About the job Experience: •Demonstrated experience working within Agile/Scrum software development frameworks •Foundational understanding of AI concepts, automation, and how AI-enabled capabilities improve enterprise workflows and product outcomes •Healthcare, health tech, or managed care industry experience •Demonstrated success in driving workflow efficiency and user experience improvements through intelligent automation and AI tools •All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Required Skills: •Lead requirements discovery with business leaders and operational stakeholders, asking probing questions to clarify workflows, business rules, risks, and expected outcomes •Translate business requirements into clear technical specifications, user stories, acceptance criteria, workflow documentation, and implementation guidance for engineering teams •Serve as the product bridge across business, engineering, architecture, QA, operations, and project delivery teams to resolve ambiguity and align execution •Own and refine product backlog priorities for ServiceNow and workflow-enabled capabilities, balancing business value, technical feasibility, compliance, scalability, and delivery timelines •Define end-to-end product experiences across workflows, platform integrations, reporting, automation, and AI-enabled interactions •Partner with engineering teams to ensure ServiceNow functional and technical design requirements are thoroughly understood, documented, tested, and validated •Facilitate cross-functional stakeholder discussions, document key decisions, manage dependencies, and communicate risks, priorities, and recommendations clearly to business and technical audiences •Work independently on complex, less-structured problems and serve as a subject matter resource for team members including troubleshooting and training operations teams Qualifications: •5+ years of experience in a Technical Product Manager, Product Owner, Technical Business Analyst, or similar technology product role •5+ years of experience translating business needs into detailed technical requirements, user stories, and acceptance criteria for software engineering teams •3+ years of project management experience, including managing project timelines, dependencies, risks, and cross-functional coordination •Demonstrated experience in requirements gathering, workflow documentation, and stakeholder facilitation across technical and business domains •Bachelor's degree or higher in Computer Science, Engineering, Information Technology, or a related technical field Compensation: •$112,700 - $193,200 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!