Lead Systems Engineer
The Depository Trust & Clearing Corporation (DTCC) - Dallas, TX
Hiring: Lead Systems Engineer Company: The Depository Trust & Clearing Corporation (DTCC) Location: Dallas, TX Job Posted Time: 2026-09-13 12:41:52 Employment Type: Remote Target Skills & Keywords : Azure, Capital Markets, PowerShell, Systems Engineering, User Experience About the job Experience: •6 years of related experience •6+ years of experience in systems engineering, endpoint management, infrastructure operations, or digital workplace engineering, with demonstrated technical leadership responsibility. Required Skills: •Lead the design and continuous improvement of an Endpoint Management Observability capability supporting accelerated patch management across Windows endpoints, virtual desktops, and managed endpoint platforms. •Define and report patch success measures, including deployment coverage, install success and failure rates, reboot compliance, device check-in health, remediation progress, and vulnerability exposure reduction. •Monitor user impact throughout patch waves by analyzing endpoint performance, system stability, application health, reboot behavior, login experience, device responsiveness, and service desk signals. •Correlate patch deployment rings, pilot groups, phased rollouts, and accelerated response timelines with telemetry to identify anomalies, failing device populations, and emerging DEX issues. •Support 24-hour, 48-hour, and other accelerated patch response models by providing command-center visibility into deployment status, risk areas, user impact, and remediation actions. •Partner with engineering teams to establish pre-deployment readiness checks, post-deployment validation, regression indicators, and operational go/no-go criteria for patch waves. •Drive remediation coordination for failed patch installs, unhealthy devices, repeated reboot failures, performance degradation, application compatibility issues, and other endpoint conditions that may reduce patch completion or user experience. •Translate observability insights into clear executive, operational, and audit-ready reporting that communicates patch progress, residual risk, user impact, and required actions. Qualifications: •Minimum of 6 years of related experience •Bachelor's degree preferred or equivalent experience •Hands-on experience supporting enterprise patch management at scale using SCCM/MECM, Microsoft Intune, co-management, Windows Update for Business, or comparable endpoint management platforms. •In-depth knowledge of vulnerability management, accelerated remediation practices, risk prioritization, and enterprise control expectations. •Demonstrated capacity to analyze telemetry, identify trends, isolate device or application failure patterns, and convert findings into actionable remediation plans. •Operational familiarity with Digital Employee Experience frameworks and endpoint experience platforms such as SysTrack/Lakeside, ZDX, or comparable monitoring solutions. •Strong written and verbal communication skills with the ability to prepare executive-ready, operational, and audit-ready reporting. •ITIL alignment and experience working in regulated enterprise environments preferred. Compensation: •Flexible work environment (work from home / hybrid options) •Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!