Hiring: Lead Software Engineer Company: Lumen Technologies Location: United States Job Posted Time: 2026-09-12 13:33:55 Employment Type: Remote Target Skills & Keywords : Agile, Apex, AppDynamics, CI/CD, Databricks, Event-Driven, GCP, Kafka, REST, SAFe, SOAP, Salesforce, Splunk, Unit Testing About the job Experience: •8+ years of professional software engineering experience, including hands-on design, development, testing, deployment, and support of enterprise applications. •5+ years of Salesforce development experience with strong hands-on expertise in Service Cloud and Salesforce Field Service. •2+ years of Salesforce Field Service and Field Service Mobile App development experience, including technician-facing mobile workflows and offline/mobile-first design considerations. Required Skills: •Be responsible for designing, building, and maintaining scalable, secure, and reliable solutions for field operations. Provides technical leadership to a team of developers on the creation, delivery, and integration of complex software solutions that meet business requirements. •Only U.S. citizens or Permanent Residents/Green Card holders will be considered for this position. •Salesforce Field Service (FSL/SFS) and SFS Mobile App Development experience is highly preferred. •This role is designated as a fully remote position within the United States. •Lead the design, configuration, development, testing, deployment, and ongoing support of Salesforce Field Service and the SFS Mobile App for field technician and dispatcher workflows. •Own end-to-end technical solution design for complex field service capabilities, including Work Orders, Service Appointments, Service Resources, Service Territories, Work Types, Scheduling Policies, Dispatcher Console, Field Service Mobile, and offline/mobile-first experiences. •Develop scalable, secure, and maintainable Salesforce solutions using Apex, Lightning Web Components, Flows, Platform Events, Custom Metadata, SOQL, and Visualforce where needed. •Integrate Salesforce Field Service with enterprise platforms and legacy field operations systems using REST/SOAP APIs, MuleSoft, middleware, event-driven architecture, and data synchronization patterns. Qualifications: •What We Look For in a Candidate •Strong experience configuring and extending Salesforce Field Service capabilities such as Work Orders, Service Appointments, Service Resources, Service Territories, Work Types, Skills, Scheduling Policies, Dispatcher Console, Field Service Mobile, and job status lifecycle workflows. •Advanced Salesforce development skills in Apex, Lightning Web Components, SOQL, Flows, Platform Events, Custom Metadata, triggers, controllers, and integration patterns. •Applied hands-on capability in CI/CD, automated deployments, source control, code review practices, unit testing, release management, and environment management for Salesforce delivery. •Solid functional working knowledge of monitoring and observability tools such as AppDynamics, BigPanda, Splunk, or equivalent platforms. •Salesforce certifications such as Platform Developer I/II, Salesforce Field Service Consultant, Service Cloud Consultant, Application Architect, System Architect, or Agentforce Specialist are a plus. •Understanding of Agile, SAFe, DevOps, secure SDLC, and enterprise release governance practices. Compensation: •$105,786 - $141,047 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!