Hiring: Lead ServiceNow Software Engineer Company: Publix Super Markets Location: Lakeland, FL Job Posted Time: 2026-09-10 12:37:31 Employment Type: Hybrid Target Skills & Keywords : .NET, ASP.NET, Agile, AutoCAD, C#, CAD, CI/CD, Kafka, NLP, REST, Root Cause Analysis, SOAP, SQL, SaaS, Scrum, ServiceNow, Stakeholder Management, User Experience About the job Experience: •7+ years of software engineering or enterprise application delivery experience •7+ years designing, integrating, and implementing scalable ServiceNow solutions across ITSM, ITOM, CMDB, Problem, Change, Request, APIs, Integration Hub, and Workflow Data Fabric. •7+ Year of ServiceNow platform architecture, data model, scripting, workflows, Flow Designer, Service Portal, UI Builder, and REST/SOAP integrations experience. •5+ years leading ServiceNow teams as a hands-on lead developer, including architecture support, implementation ownership, delivery execution, production support, mentoring, and code reviews. •9+ years of software engineering experience in large enterprise environments, including strong ServiceNow platform experience and 5+ years in a Lead or Principal Developer role. Required Skills: •Hybrid role based in Lakeland, FL. •Independently lead the analysis, design, architecture, development, implementation, and support of complex ServiceNow implementations across ITSM, ITOM, CMDB, integrations, and enterprise workflows •Translate business requirements into scalable, secure, and maintainable technical solutions that improve platform capabilities, workflow automation, and user experience •Provide hands-on technical leadership across solution architecture, design decisions, development execution, code reviews, platform governance, and engineering best practices •Mentor junior and intermediate developers through requirements analysis, solution design, development, troubleshooting, code quality, and delivery execution across the SDLC •Act as a ServiceNow subject matter expert for platform support, upgrades, operational stability, root cause analysis, and after-hours support for critical services •Influence business and technology stakeholders through clear technical recommendations, executive-level communication, and collaborative decision-making Qualifications: •Bachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience. •Demonstrated capacity to effectively engage with cross-functional business teams, product owners, analysts, architects, QA, security, infrastructure, support teams, and business stakeholders in large enterprise environments to independently projects. •Strong Agile/Scrum, SDLC, release management, troubleshooting, documentation, stakeholder management, executive communication, and technical influence skills. •ITIL certification and ServiceNow certifications such as CSA, CAD, or CIS in ITSM, ITOM, CSM, or related areas. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!