Lead ServiceNow Developer

Kforce Inc - Boston, MA

Hiring: Lead ServiceNow Developer Company: Kforce Inc Location: Boston, MA Job Posted Time: 2026-09-10 12:09:25 Employment Type: Contract Target Skills & Keywords : AWS, Agile, Azure, GCP, JavaScript, Jira, PowerShell, REST, ServiceNow, Webhooks About the job Experience: •10+ years of experience in enterprise systems or platform engineering Required Skills: •Act as technical owner for ServiceNow and Jira platforms, including Jira Service Management •Design and implement integrations across ServiceNow, Jira, and CMDB using APIs, webhooks, and integration tools •Ensure data consistency and integrity across systems, particularly for incidents, changes, and asset records •Partner cross-functionally with engineering, IT operations, compliance, and business teams to streamline workflows and improve efficiency •Establish best practices for automation, workflows, templates, permissions, and escalation processes •Lead platform upgrades, configuration reviews, performance tuning, and ongoing system optimization •Manage vendor relationships, including licensing, support, and roadmap alignment •Maintain platform security, access controls, and audit capabilities in partnership with security teams Qualifications: •Strong hands-on experience with ServiceNow and Jira administration and development •Proven experience integrating ServiceNow with Jira and CMDB environments •Comprehensive expertise in ITIL frameworks, including incident, change, and problem management •Proficiency in scripting (e.g., JavaScript, PowerShell) and REST API integrations •Knowledge of CMDB, asset management, and infrastructure mapping concepts is preferred •Strong communication skills and ability to partner with cross-functional stakeholders Compensation: •$220,000 - $260,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!