Lead, Salesforce Service Cloud

Under Armour - Baltimore, MD

Hiring: Lead, Salesforce Service Cloud Company: Under Armour Location: Baltimore, MD Job Posted Time: 2026-09-12 09:44:46 Employment Type: On-site Target Skills & Keywords : Agile, Apex, Event-Driven, REST, SOAP, Salesforce About the job Experience: •5+ years of Salesforce platform experience Required Skills: •Lead the end-to-end design and development of Salesforce solutions across Service Cloud, Experience Cloud, Sales Cloud, Agentforce Agents and numerous integrations •Architect scalable custom solutions using Apex, Lightning Web Components (LWC), and Salesforce platform features •Partner with product owners and stakeholders to translate business requirements into technical designs and solution architecture •Oversee code quality through reviews, testing strategies, and adherence to development best practices •Drive integration design and implementation using REST/SOAP APIs, event-driven patterns, and middleware tools •Mentor and guide developers, promoting technical growth and consistent engineering standards across the team •Manage deployments and release processes, ensuring stability across environments •Troubleshoot complex technical issues and perform root cause analysis to ensure system reliability Qualifications: •Bachelor's degree with typically 8 years of relevant experience OR Master's degree with typically 6 years of relevant experience OR typically 12 years of relevant work experience without degree •Deep expertise in Salesforce development (Apex, LWC, SOQL, Flow) •Strong experience designing and implementing integrations using APIs, middleware, and external systems •Proven experience architecting scalable solutions for complex, enterprise-level business and technical challenges •Demonstrated ability to translate ambiguous business requirements into structured, high-quality technical solutions •Proven experience leading development efforts and mentoring teams in an Agile delivery model •Work Schedule: Candidates must reside within a commutable distance to our corporate headquarters in Baltimore, Maryland, as periodic on-site attendance may be required. •Licenses/Certifications: (Preferred not required) •Salesforce certifications such as: Platform Developer I/II or Architect certifications •Salesforce Service Cloud Consultant Certification or Salesforce Sales Cloud Consultant Certification Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!