Hiring: Lead, Resilience Governance Company: Waymo Location: Tempe, AZ Job Posted Time: 2026-09-11 17:59:47 Employment Type: Full-time (Hybrid) Target Skills & Keywords: Resilience Governance, Safety Management System (SMS), Incident & Crisis Response, Business Continuity, Policy Development, Process Mapping, Value Stream Mapping, Cross-functional Partnership, Escalation Pathways, Post-Incident Reviews, Root Cause Analysis, Continuous Improvement, Vendor Continuity, Regulatory Audits, Technical Writing, Autonomous Driving, Transportation Experience: - 5+ years of experience building and writing policy, standards, and processes, especially in resilience, incident management, operations, and/or business continuity. - Track record of strong cross-functional partnership with diverse stakeholders, especially to design complex process and escalation flows with a Product and Engineering focus. - Experience reviewing and participating in after action reviews and retrospectives to identify action items for continuous improvement initiatives. Required Skills: - Build, own, and continuously improve resilience policies, standards, and plans (including incident and crisis response), ensuring direct alignment with Waymo's Safety Management System (SMS). - Cultivate and manage robust cross-functional partnerships (e.g., with Product, Engineering, Operations, Facilities, Legal, and Policy) to design complex process flows, escalation pathways, and robust operational tooling for event-response protocols globally. - Lead value stream and process mapping initiatives (from monitoring/triggers to severity categorization) and project manage sub-working groups to standardize resilient workflows across new and existing markets. - Drive continuous improvement and SMS assurance by incorporating post-incident reviews and retrospectives to determine root causes, identify corrective actions, and prevent future occurrences. - Ensure vendor and partner continuity plans are robustly aligned to support scalability; support the organization's preparation for external audits, inspections, or regulatory assessments across new global geos. - Extreme curiosity to understand the status quo, always asks "why?", and considers alternatives. - Exceptional attention to detail with the ability to synthesize complex information into clear and concise documentation. - Ability to productively solicit feedback and input from stakeholders to build a comprehensive narrative. Qualifications: - Experience with technical writing, especially in a Safety, Product, or Operations focused environment (preferred). - Background in the autonomous, transportation, and/or weather forecast and response field (preferred). - This is a hybrid role reporting into the Program Manager, Resilience Policy & Process. Compensation: Not specified in the job posting. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!