Hiring: Lead Product Manager - Rep & Service of Process Company: Wolters Kluwer Location: Chicago, IL Job Posted Time: 2026-09-12 11:01:32 Employment Type: Hybrid Target Skills & Keywords : Agile, Confluence, Google Analytics, Jira, Product Management, Product Strategy, Scrum About the job Experience: •5+ years of experience in product management, technical product ownership, or software development within enterprise environments or related fields Required Skills: •Own products end-to-end: Lead the lifecycle of product capabilities from customer discovery and ideation through delivery, launch, adoption, and continuous improvement. •Champion the customer: Represent the voice of the customer by incorporating customer feedback, market insights, usage data, and business needs into product decisions and prioritization. •Leverage AI to accelerate outcomes: Utilize AI and automation to improve discovery, requirements definition, decision-making, product capabilities, and delivery efficiency. •Drive product strategy and execution: Own and prioritize product backlogs, balancing customer value, strategic objectives, delivery commitments, and business impact. •Partner on requirements and design: Collaborate with Business Analysts, UX, and stakeholders to translate customer and business needs into clear requirements, user stories, and acceptance criteria. •Lead agile delivery: Work closely with engineering teams through sprint planning, backlog refinement, and execution to deliver high-quality, predictable outcomes. •Validate and launch solutions: Ensure completed work meets customer expectations, business objectives, and quality standards; support successful releases and adoption. •Measure impact: Track KPIs, customer outcomes, adoption metrics, and delivery performance to continuously improve products and inform future priorities. Qualifications: •Bachelor’s degree from an accredited institution or equivalent practical experience •Demonstrated capacity to work US East Coast hours •Proven ability to operate in distributed, matrixed organizations with strong cross-functional collaboration •Strong verbal and written communication skills •Demonstrated experience working in Agile/Scrum teams, driving delivery from concept through release •Proficiency with software development and product analytics tools (e.g., Jira, Confluence, Google Analytics, or similar) •Preferred: Experience working with service operations/workflows, customer interactions, and/or scalable platforms •Demonstrated capacity to travel as needed ( •This is a hybrid role requiring at least eight in-office days per month at a Wolters Kluwer office located within 50 miles of your home. The successful candidate must be available to work East Coast hours.* •Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: •$118,300 - $207,400 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!