Hiring: Lead Product Manager, Banners & Content Cards Company: Braze Location: San Francisco, CA Job Posted Time: 2026-09-16 20:37:30 Employment Type: Hybrid Target Skills & Keywords : API Design, Embedded Systems, HTML, REST, Render, Shopify, User Experience About the job Experience: •8+ years of Product Management experience, including owning a product line at scale Required Skills: •Braze operates at massive scale, collecting hundreds of billions of data points each month and sending billions of messages to end users daily. In-product surfaces are a growing share of that. The constraint on this part of the business is no longer capability. It's adoption, programmability, and making creation genuinely fast. •Drive adoption, not just delivery. The work is turning shipped capability into activated customers and sustained usage. That means better defaults, faster time to first banner, self-serve setup, and out-of-the-box integrations with platforms like Shopify •Make these surfaces first-class programmable products. You'd drive REST API parity, translations support, enterprise-grade access scoping, and the path to serving in-product content over a public API without an SDK dependency •Own hard technical product work at scale. Render latency at the 99th percentile, the SDK dependencies these surfaces sit on top of, unifying the technical foundation for these channels–in this role, product judgment and technical judgment are the same judgment •Set the measurement bar. You'd define what good looks like for adoption, usage, and performance, and hold the team to baselines and targets that are real •Define and own the roadmap for Content Cards and Banners, pulling from customers, sales, support, usage data, and competitive signal to figure out what matters most next •Partner with engineers and designers to execute that roadmap in a lean, entrepreneurial start-up environment •Own the commercial outcomes for your area (adoption, consumption, expansion) and understand the unit economics well enough to make good investment tradeoffs Qualifications: •Strong communication, collaboration, organization, and persuasion skills. This is a senior IC role with no direct reports and a lot of influence. You'll need to align engineering, design, our SDK team, and go-to-market without positional authority •A proactive, positive, can-do attitude. You drive projects to completion excellently, and you're always looking for new ways that processes and products can be improved •Comfortable being technical. You can reason about client-side rendering, SDK integration, API design, and caching well enough to make real tradeoffs with engineers rather than relaying them •You build rich user experiences and work closely with designers. These are content creation products, so the quality of the authoring experience is the product •Data-driven by instinct. You go to the adoption funnel and the usage data before the anecdote, and you're rigorous about baselines •Customer-focused and commercially fluent. You understand how your product area drives consumption and expansion, and you can hold a credible conversation with an enterprise customer about why they should adopt a new channel •Eagerness to learn and grow. •Strong technical experience and the ability to understand and discuss product architecture Compensation: •Competitive benefits and rewards package •Competitive compensation that may include equity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!