Hiring: Lead Platform Owner, New Business & Underwriting Company: Manulife Location: Boston, MA Job Posted Time: 2026-09-15 17:59:41 Employment Type: Full-Time Target Skills & Keywords: Platform Ownership, Underwriting, New Business, Life Insurance, Platform Strategy, Roadmap, Modernization, Artificial Intelligence, Automation, Intelligent Decisioning, Agile Delivery, Straight-Through Processing, Risk Selection, Case Management, Data Governance, Stakeholder Management, Vendor Management, KPIs, Operational Health, Technical Debt Reduction Experience: - Director-level experience leading platform ownership, strategy, and delivery for insurance or financial services platforms - Proven track record of owning platform roadmaps, delivery outcomes, and operational health - Experience partnering with business leaders, architecture teams, data teams, risk partners, and vendors - Background in New Business & Underwriting platforms, preferably within individual life insurance - Experience driving modernization, simplification, and technical debt reduction initiatives - Familiarity with Agile delivery practices and continuous improvement methodologies Required Skills: - Platform Strategy & Ownership: defining and executing platform roadmaps aligned with business priorities and target architecture - Delivery, Execution & Operational Health: leading planning, prioritization, and execution of platform initiatives, enhancements, and regulatory changes - Business Partnership & Stakeholder Management: serving as a strategic technology partner and providing executive-ready updates - AI, Automation & Intelligent Decisioning: defining and executing AI strategy to improve underwriting efficiency and decision quality - Strong understanding of straight-through processing, underwriting workflows, case management, and downstream integrations - Ability to establish and track platform KPIs including application-to-issue cycle time, STP rates, underwriting productivity, quality, resiliency, and operational efficiency - Experience with automation, observability, and proactive monitoring to reduce manual operational activities Qualifications: - Director-level leadership experience in platform ownership or technology delivery within insurance or financial services - Deep knowledge of New Business & Underwriting processes for individual life insurance - Strong strategic thinking and ability to align technology delivery with measurable business outcomes - Excellent communication and stakeholder management skills, with the ability to present to executive audiences - Experience collaborating with Product, Distribution, Underwriting, Operations, Compliance, and Risk partners - Demonstrated ability to balance delivery commitments, regulatory requirements, and technical debt - Bachelor's degree in a related field or equivalent experience; advanced degree preferred Compensation: Not specified in the job posting. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!