Hiring: Lead Experience Strategist Company: Insulet Corporation Location: San Diego, CA Job Posted Time: 2026-09-03 10:27:06 Employment Type: Remote Target Skills & Keywords : Agile, Figma, Interaction Design, User Experience About the job Experience: •8+ years of experience in healthcare UX/Product Design, with a proven track record of shipping mobile healthcare applications. Required Skills: •Lead Experience Strategist (Hybrid-Acton, MA or San Diego, CA) •Want to change the user experience of diabetes care? Join a mission-driven team working to improve the experience of people living with diabetes through thoughtful, human-centered digital design. At Insulet, we’re investing in scalable, customer-focused experiences that support people across their entire diabetes journey with Omnipod. •Design End-to-End Journeys: Create service blueprints, ecosystem maps, and experience frameworks for patients, caregivers, and clinicians. •Define Product Strategy: Establish early-stage UX visions for mobile apps and connected digital devices, ensuring seamless integration with packaging and support channels. •Bridge Data & Design: Connect user insights and "Jobs-to-be-Done" directly to UX metrics, KPIs, and overarching business goals. •Drive Cross-Functional Consensus: Align product development, engineering, and clinical partners (Human Factors, Regulatory, Legal, Compliance) on core user flows. •Influence Leadership: Present UX visions persuasively to all levels of the organization—from agile squads to executive leadership—using storyboards, prototypes, and journey narratives. •Synthesize Stakeholder Feedback: Gather and translate insights from customer service, sales, clinical partners, and the diabetes community into actionable design requirements. Qualifications: •Portfolio: A strong portfolio demonstrating design strategy, deep design thinking, storytelling, and polished execution (please include passwords if protected). •Agency Experience: Prior agency background is highly preferred. •Domain Knowledge: Familiarity with diabetes care or management is a plus. •Travel: Ability to travel within the US at least once per quarter. •Medical, dental, and vision insurance •And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education. Compensation: •$156,600 - $234,900 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!