Lead Digital Product Designer - User Experience (Hybrid - Newport News, VA)
Ferguson - Newport News, VA
Hiring: Lead Digital Product Designer - User Experience (Hybrid - Newport News, VA) Company: Ferguson Location: Newport News, VA Job Posted Time: 2026-09-03 11:26:39 Employment Type: Remote Target Skills & Keywords : Accessibility, Design System, Figma, Project Management, UX Design, User Experience About the job Experience: •7+ years of experience in UX or Product Design. Required Skills: •Critical to the success of the sales organization to ensure their experience exceeds the needs of the business, drives productivity, and supports the best customer experience. •Subject matter expert across the entire sales associate experience including but not limited to – CRM, Project Management, Order Management, and Quotations platforms. •Thought leader in ensuring the sales organization’s digital experience drives business outcomes and recommends standard guidelines. •Works with the field, executive strategic leadership and delivery teams to ensure associate experience needs are met. •Translate customer needs and problem statements into clear experience goals and solution direction. •Create wireframes, prototypes, and high-fidelity designs using Figma and related tools. •Validate and iterate solutions through user testing and data analysis. •Lead and contribute to VOC research including interviews, surveys, usability testing, analytics, and competitive analysis. Qualifications: •Expert proficiency with Figma and UX design systems. •Expert at designing to platform specs. UI Experience preferred •Expert understanding of user research and design processes. •Strong multi-functional communication and influence skills. •Proven track record to mentor peers and lead through influence. •Passion for learning and staying ahead of industry standards. •Demonstrated ability to influence senior leaders and multi-functional collaborators without direct authority. •Strong systems thinking and ability to design across interconnected workflows and touchpoints. •Demonstrated capacity to balance customer needs, business priorities, technical feasibility, and speed to market. Compensation: •$8,550 - $13,933 / year •This role is Bonus or Incentive Plan eligible Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!