Hiring: Lead Data Analyst Company: Sandisk Location: Milpitas, CA Job Posted Time: 2026-09-17 02:11:14 Employment Type: Remote Target Skills & Keywords : Content Strategy, Digital Transformation, Jira, Program Management About the job Experience: •5 -10 years in data analysis experience for consumer facing digital strategy solutions Required Skills: •Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality. •Based on business needs, reviews digital support solution data, market capabilities, and operational requirements to assist in evaluating tools, platforms, and analytics opportunities that support global customer support transformation. •Regularly reviews operational insights from multiple sources, collates findings, and identifies key trends, risks, and performance drivers for program manager and leadership evaluation. •Serves as analytical support for digital transformation programs, working with internal and partner resources to define metrics, build reports, analyze Jira or operational data, and track initiative performance. •Attends digital strategy project meetings and supports development of data-driven documentation for digital strategy initiatives, inclusive but not limited to performance dashboards, business requirements, metric definitions, process flows, analysis summaries, and operational readouts. •Contributes to the analysis of conversational get-help content performance, customer journey behavior, containment effectiveness, and support channel outcomes to inform content strategy and continuous improvement recommendations. •Supports special analysis projects as determined by Management. •Strong in-depth analysis using variety of data sources Compensation: •$126,300 - $214,700 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!