Hiring: Lead CX Solution Manager Company: Digital Asset Location: New York City Metropolitan Area Job Posted Time: 2026-09-17 14:19:29 Employment Type: Contract Target Skills & Keywords : Agile, Blockchain, Business Analysis, Capital Markets, Program Management, Project Management About the job Experience: •7+ years experience in product development or application development management, including hands-on and active business analysis experience •2+ years experience in direct people management or formal team leadership experience •7+ years experience in Agile ways of working with solid understanding of best-in-class enterprise software development and delivery practices Required Skills: •The CX Solution Design Lead is a player-coach, guiding a focused group of consultants while directly contributing to the success of our clients' Canton Network implementations. •Leads the day-to-day execution of a focused team of CX consultants and solution designers, and manages performance formally and informally to ensure growth •Acts as the bridge between tactical priorities and front-line client execution, ensuring that core advisory and software delivery processes are followed •Breaks down client project priorities into clear individual goals and actionable delivery plans; manages the team's capacity and workload effectively •Balances direct individual contribution (client advisory and product design) with people management responsibilities •Creates and reviews high-quality business analysis and functional requirements using UML diagrams, user stories, and Gherkin scenarios •Delivers CX professional services to clients, and leads workshops, focus groups, and research initiatives to deeply understand customer needs •Educates clients and the team about the Canton Network, teaching the in-depth details of privacy-enabled blockchains Compensation: •Competitive benefits and rewards package •Health and insurance benefits vary by region to ensure local relevance and compliance, and may include medical, dental, and vision coverage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!