Hiring: Lead Client Service Manager Company: WithCoverage Location: Philadelphia, PA Job Posted Time: 2026-09-13 11:51:13 Employment Type: Full-time Target Skills & Keywords : Risk Management About the job Experience: •4+ years of commercial insurance experience required, with a strong track record in an Account Management or Client Service role. Required Skills: •Client Relationship Leadership •Own and cultivate relationships with a portfolio of complex, high-priority clients, serving as a trusted advisor on matters of significant scope and complexity. •Proactively identify emerging client needs, coverage gaps, or service opportunities and bring them to the attention of the Risk Advisor team. •Manage client open items lists, respond to ad-hoc requests, and ensure timely, accurate flow of information between clients and internal Risk team members. •Serve as key client liaison for all critical policy and program changes. •Receive and resolve routine and sophisticated coverage inquiries, escalating appropriately and following through to resolution. •Renewal & Placement Support •Contribute meaningfully to renewal strategy conversations alongside Risk Advisors, offering informed perspectives on coverage, market conditions, and client priorities. Qualifications: •Property & Casualty broker's license required (or to be obtained within 60 days of start date). •Demonstrated experience managing complex, high-value client relationships with minimal oversight. •Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously. •Excellent written and verbal communication skills; confident presenting to clients at all levels. •A natural collaborator who elevates the people around them and takes ownership of outcomes. •Comfortable operating in a fast-paced, high-growth environment where processes are still being built. •In addition to cash compensation, WithCoverage offers full-time employees a comprehensive Total Rewards package that includes equity grants. Compensation: •Competitive benefits and rewards package •That means competitive comp, meaningful equity, and great benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!