Hiring: Lead Business Technology Product Owner Company: Vizient Location: Irving, TX Job Posted Time: 2026-09-10 12:55:01 Target Skills & Keywords : Agile, Product Lifecycle Management, Product Management, Product Strategy, ServiceNow, Stakeholder Management, User Experience About the job Required Skills: •Develop and maintain the product strategy and roadmap for digital workplace infrastructure services aligned to enterprise goals and user experience objectives •Use digital experience monitoring (DEM) data and analytics to identify issues, prioritize improvements, and inform product decisions •Partner cross-functionally with Infrastructure Engineering and Digital Workplace leadership to deliver reliable, secure, and high-performing technologies •Own and manage the product backlog, balancing enhancements, maintenance, and innovation •Translate data insights into actionable product features, process improvements, and service-level objectives •Partner with operations and service management teams to identify root causes and proactively resolve issues impacting employee experience •Define and track KPIs and success metrics to measure product performance and employee experience outcomes •Serve as a liaison between technology teams and business stakeholders to align priorities, communicate progress, and drive adoption Qualifications: •7 or more years of experience as a Product Owner or Product Manager required •Demonstrated ability to gather voice of customer (VOC) insights (tickets, telemetry, user feedback) and translate into prioritized backlog required •Proven ability to measure outcomes such as adoption, ticket reduction, and user experience improvements required •Strong stakeholder management skills with experience working across engineering, service desk/support, and business teams required •Demonstrated capacity to influence, challenge direction, and drive alignment across stakeholders required •Demonstrated ability to communicate product strategy and rationale ('the why') effectively required •Strong analytical skills with ability to translate technical data into business value required •Operational familiarity with AI tools such as Copilot and ChatGPT preferred •You must be authorized to work in the United States without sponsorship Compensation: •$117,600 - $206,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!