Hiring: Lead Analyst People Data Insights Company: JetBlue Location: New York, NY Job Posted Time: 2026-09-11 10:39:16 Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, R About the job Required Skills: •At JetBlue, our mission is to inspire humanity, and the People Data Insights team advances that mission by translating people data into insights that guide talent strategy and improve outcomes such as retention, mobility, performance, and the overall Crewmember experience. •This role requires strong collaboration across levels of the organization, exceptional attention to detail, and a passion for using data to influence strategy and change. The Lead Analyst is also expected to continuously build expertise in new tools, technologies, and subject areas to advance JetBlue’s listening capabilities. •Own and lead JetBlue’s company-wide Crewmember listening programs (e.g., engagement, safety, candidate experience, onboarding, exit) in partnership with People Business Partners •Design, administer, and continuously improve surveys to ensure methodological rigor, relevance, and alignment with organizational priorities •Ensure all data privacy, security, and governance requirements are upheld across listening programs •Design and implement automated analytic pipelines using code (e.g., R) to generate and refresh thousands of survey analyses and outputs with minimal manual intervention •Partner cross-functionally with different areas of the business to identify research questions based on organizational needs, and effectively collect data to answer those questions •Conduct advanced analyses and linkage research to connect listening data with business and talent outcomes Qualifications: •Master’s Degree in Industrial/Organizational Psychology, Statistics, Human Resources, or other related field •Four (4) years of applied data analysis and metric development experience •Three (3) years of experience developing and administering surveys •Demonstrated database management skills and metrics interpretation through a work sample •Strong research methodology and statistical analysis skills, with the ability to interpret and explain results •Demonstrated experience writing, maintaining, and using code (e.g., R/RStudio) to conduct and automate large-scale statistical analyses and reporting •Excellent written, verbal, and presentation skills, including ability to present complex data and analytics to large and diverse audiences using simple language •High level of organization, attention to detail, and ability to manage multiple priorities •Strong Microsoft Office skills, including Word, Excel and PowerPoint •Available for occasional overnight travel (10%) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!