Hiring: Lead Analyst, Operations Insights & Analytics Company: Chipotle Mexican Grill Location: Newport Beach, CA Job Posted Time: 2026-09-10 14:32:00 Employment Type: Remote Target Skills & Keywords : Machine Learning, NLP, Python, R, SQL About the job Experience: •6+ years of experience in insights, analytics, data science, business analytics, operations analytics, customer analytics, or a related analytical function, with demonstrated end-to-end ownership of complex cross-functional workstreams. Required Skills: •This hybrid position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role. •Lead advanced analytics workstreams focused on core restaurant operations, guest experience, and business performance. •Develop and evolve Voice of the Guest analytics by integrating internal surveys, external restaurant reviews, Customer Care contacts, digital feedback, and other guest sentiment data sources. •Analyze structured and unstructured data using relevant analytical techniques, including natural language processing, clustering, regression modeling, classification, optimization, and other statistical or machine learning methods. •Synthesize insights across multiple datasets—including first- and third-party data—to identify trends, explain performance drivers, and uncover opportunities. •Influence key stakeholders across Operations, Digital, Marketing, Finance, and Restaurant Experience by connecting guest feedback insights to business decisions, strategic priorities, and measurable outcomes. •Translate ambiguous business questions into analytical frameworks, data requirements, methodological approaches, and decision-ready recommendations. •Develop executive-ready analyses, readouts, and recommendations that clearly communicate what is happening, why it is happening, and what actions Chipotle should consider. Qualifications: •Bachelor’s Degree in a quantitative, analytical, or business-oriented field, such as Business Analytics, Economics, Statistics, Mathematics, Engineering, Computer Science, Operations Research, or a related discipline; Master’s degree in relevant field preferred. Compensation: •$133,000 - $187,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!