Hiring: L2 Support & API Specialist Company: eClerx Location: Dallas, TX Job Posted Time: 2026-09-10 14:43:13 Employment Type: Full-time / On-site Target Skills & Keywords : Java, Python About the job Experience: •3 to 5 years of relevant experience is preferred. •5 years of relevant experience is preferred. Required Skills: •L2 Support & API Specialist •Type: Full-time (On-site 5 days in office) •Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues from Marquee Helpdesk (L1) •Work closely with the engineering team to drive resolution of client issues. •Influence and suggest improvements on roadmap for enhancing Marquee client experience, focusing on portfolio analytics. •Create documentation /runbooks and code snippets to share with clients and internal engineering teams Qualifications: •Must be comfortable coding in Java and or Python, debugging API calls, writing quality-of-life snippets for clients, creating scripts for debug tooling. •Must be presentable to clients and a clear, empathetic communicator able to talk to clients and stakeholders with confidence. •Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues. •EClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. •For more information, visit www.eclerx.com Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!