L2 Production/Platform Support Engineer

ASM Tech Solutions - Lake Mary, FL

Hiring: L2 Production/Platform Support Engineer Company: ASM Tech Solutions Location: Lake Mary, FL Job Posted Time: 2026-09-03 10:59:36 Employment Type: Remote Target Skills & Keywords : AWS, Ansible, AppDynamics, Azure, CI/CD, Data Pipeline, Docker, GCP, GitLab, Grafana, Kafka, Kubernetes, Linux, MLOps, Prometheus, Python, Root Cause Analysis, SQL, Shell, Splunk, Terraform About the job Experience: •3-5 years of L2 Application, Platform, DevOps, or Production Support experience. •5 years of L2 Application, Platform, DevOps, or Production Support experience. Required Skills: •L2 Production/Platform Support Engineer to support AI/ML platforms, cloud infrastructure, data pipelines, model-serving environments, and related production services. •The ideal candidate will have strong hands-on experience with Linux/UNIX, SQL, Python/Shell scripting, Kubernetes, cloud-native applications, CI/CD, monitoring, and production incident management •. Exposure to MLOps and AI/ML platforms is highly preferred. •Monitor, troubleshoot, and resolve Level 2 production incidents across AI/ML platforms and cloud environments. •Support deployment, orchestration, and operational management of AI/ML workloads. •Build and maintain monitoring, logging, alerting, and observability solutions. •Perform root cause analysis (RCA) and implement permanent fixes. •Partner cross-functionally with DevOps, MLOps, Data Engineering, Platform Engineering, and Application teams. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!