L2 Application Support Engineer

Programmers.io - Springfield, Illinois Metropolitan Area

Hiring: L2 Application Support Engineer Company: Programmers.io Location: Springfield, Illinois Metropolitan Area Job Posted Time: 2026-09-12 13:27:11 Target Skills & Keywords : AppDynamics, Change Management, Dynatrace, Linux, SQL, SQL Server About the job Experience: •Order processing and payment gateway failures •Shopping cart and session management problems •Product catalog and inventory synchronization issues •Cache invalidation and performance optimization •Knowledge of feed file processing and data integration workflows Required Skills: •Application Server Deployment & Administration Unix / Linux Basics and Commands Service Management •3-5 years of experience in application support or technical support roles •2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms •Basic knowledge of Linux/Unix systems and command line operations •Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers) •Knowledge of ITIL processes including incident, problem, and change management •Demonstrated capacity to work in 24x7 shift-based support environment Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!