Hiring: Knowledge Management Specialist – PAS Company: InterSystems Location: Boston, MA Job Posted Time: 2026-09-15 13:09:32 Target Skills & Keywords : Agile, Care Coordination, Confluence, EHR, EMR About the job Experience: •3+ years of experince Required Skills: •Develop and maintain high-quality EHR product collateral for stakeholders including sales, implementation, support, training teams, and customers. •Simplify complex product features into clear documentation, videos, diagrams, and other collateral. •Partner cross-functionally with agile teams on design, usability, and workflow mapping to improve product experience. •Provide guidance on system capabilities, configuration options, and best practices. •Ensure accuracy and consistency of collateral by reviewing product updates and specifications. •Create and deliver multimedia content for new releases and feature enhancements. •Partner with regional teams to integrate best practices into training programs. Qualifications: •Practical operational experience in healthcare organizations •Background in EMR implementation, training, or product support. •In-depth knowledge of healthcare workflows. •Excellent communication skills with the ability to simplify complex concepts. •Strong attention to detail, organizational skills, and ability to work both independently and collaboratively. •Proficiency with documentation and multimedia tools (e.g. Confluence, Camtasia). •Demonstrated ability to learn, evaluate, adapt to, propose and implement AI-augmented workflows in order to continually enhance your own, and the team’s productivity •Bachelor’s degree in Healthcare Administration, Clinical Informatics, Health IT, Communications, or a related field preferred. •Additional certifications in EMR systems or healthcare IT documentation are a plus. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!