Hiring: Key Account Specialist - Onsite Company: Nelson-Jameson, Inc Location: Marshfield, WI Job Posted Time: 2026-09-12 11:13:54 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Required Skills: •Partner with field-based Key Account Managers as the primary inside resource for assigned strategic accounts, building strong relationships with customers and internal teams. •Manage tactical customer needs, including quotes, sales orders, returns, inventory coordination, backorders, and follow-up using ERP and CRM systems. •Investigate customer and operational issues to identify root causes, engage the appropriate internal partners, recommend solutions, and follow through to ensure issues are fully resolved. •Analyze purchasing trends, sales performance, inventory activity, and customer data to proactively identify risks, efficiencies, cost savings, and growth opportunities. •Prepare dashboards, reports, presentations, and business review materials using Microsoft Excel and other reporting tools to turn account data into useful insights. •Coordinate across Product, Sales, Supply Chain, Accounting, Logistics, and other teams to solve customer needs accurately and efficiently. •Identify opportunities to improve product standardization, ordering processes, e-procurement, and other processes across customer locations. •Provide proactive, responsive support to customers across multiple U.S. time zones, taking ownership of follow-up and adjusting work hours as needed. Qualifications: •Bachelor's degree in Business or a related field, or equivalent professional experience. •Operational familiarity with industrial product categories such as Food Ingredients, QA/QC, MRO, Safety/PPE, Sanitation, Packaging, Material Handling, or Sanitary Process and Flow Control. •If you take pride in delivering a white-glove customer experience, we’d like to hear from you. Apply today to join our Key Accounts team and help provide the trusted, proactive support our customers count on. •Nelson-Jameson, Inc. and NEXT Logistics, LLC. are Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!