Hiring: Key Account Coordinator Company: Trackman Location: Phoenix, AZ Job Posted Time: 2026-09-10 13:10:19 Employment Type: On-site Target Skills & Keywords : Computer Vision, Microsoft Excel, Microsoft Office, Monday.com, Phoenix, Project Management, Salesforce About the job Required Skills: •Do you thrive in a fast-paced coordination role where your organization and communication directly impact the experience of our most important customers? Are you someone who takes ownership, stays ahead of the details, and keeps teams moving without being asked? •The ideal candidate is highly organized, proactive, and comfortable managing multiple priorities in a dynamic environment. You will be the connective piece between our field team, our key account contacts, and our internal operations. •Serve as the primary point of contact for Trackman’s key account partners for all scheduling and coordination matters. Build and maintain strong relationships with store managers, facilities contacts, and regional teams. •Monitor and manage vendor maintenance requests through vendor platforms to ensure all work orders are captured, assigned, actioned, and closed in a timely manner. •Complete and manage order picklists for maintenance visits and installations, ensuring all required materials are identified, ordered, and confirmed on-site before any crew is dispatched. •Create and submit Salesforce invoices as necessary following completed installations, maintenance visits, and service calls. •Coordinate parts and materials orders for the key account network in partnership with the operations team; oversee shipment tracking and ensure materials arrive on schedule. •Maintain the key account scheduling board ( Monday.com ) with real-time status, installer assignments, account contact notes, and visit outcomes. All actions must be reflected and captured using internal tools. Qualifications: •Strong organizational, planning, and problem-solving skills with a demonstrated ability to manage multiple priorities simultaneously. •Excellent written and verbal communication skills; comfortable as the primary liaison between internal teams and external commercial accounts. •Proficiency in Microsoft Office (Excel experience required). Experience with Monday.com, Salesforce, or Service Channel strongly preferred. •Demonstrated capacity to understand and work within a technical environment — basic familiarity with AV, PC components, or golf simulator technology is helpful but not required; willingness to develop a strong working knowledge of our products is essential. •Detail-oriented with a high degree of accuracy in data entry, scheduling, and order management. •Demonstrated capacity to create, read, and maintain operational reports, visit logs, and communication records to ensure proper follow-up on all account activity. •Positive, professional, and customer-first attitude with a genuine interest in building long-term relationships with our key account partners. •Passion, drive, excellent work ethic, and ability to self-start and manage priorities without direct supervision. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!