Junior/ Mid-Level Configuration Manager

DMI - Atlanta, GA

Hiring: Junior/ Mid-Level Configuration Manager Company: DMI Location: Atlanta, GA Job Posted Time: 2026-09-12 13:03:47 Target Skills & Keywords : Change Management, Configuration Management, ServiceNow About the job Experience: •3–5 years of experience supporting Configuration Management, CMDB administration, Asset Management, or IT Operations. •Operational familiarity with ITIL Configuration and Change Management processes. •Strong analytical, documentation, and organizational skills. •Demonstrated capacity to work effectively within cross-functional technical teams. •Operational familiarity with software and hardware asset management. Required Skills: •Working closely with infrastructure, application, asset management, and ServiceNow teams, you will help ensure configuration data remains accurate, compliant, and aligned with ITIL best practices. •Maintain Configuration Items (CIs) and relationships within the ServiceNow CMDB. •Perform routine audits and validation of configuration data to ensure completeness and accuracy. •Support Change Management activities by evaluating configuration impacts and maintaining baseline documentation. •Assist with discovery, reconciliation, and lifecycle management of enterprise IT assets and configuration records. •Partner cross-functionally with technical teams to document infrastructure, application, and service dependencies. •Monitor CMDB health and recommend improvements to data quality and governance. •Support configuration audits, compliance reviews, and reporting activities. Qualifications: •No physical requirements needed for this position •Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!