Hiring: Junior Customer Success Manager Company: SuperCom (NASDAQ: SPCB) Location: Miami, FL Job Posted Time: 2026-09-11 13:11:52 Target Skills & Keywords : Microsoft Office About the job Experience: •1-2 years of experience in Customer Success, Account Management, Customer Service, Business Development, Sales, or another customer-facing role. •2 years of experience in Customer Success, Account Management, Customer Service, Business Development, Sales, or another customer-facing role. Required Skills: •The Junior Customer Success Manager will develop and maintain strong relationships with existing customers, ensure successful adoption and use of our electronic monitoring solutions, and identify opportunities to expand products and services within assigned accounts. Qualifications: •Strong customer service, relationship-building, and communication skills. •Excellent verbal and written communication skills, with the ability to communicate professionally with customers and internal stakeholders. •Strong organizational skills, attention to detail, and the ability to manage multiple accounts and priorities simultaneously. •Demonstrated capacity to deliver professional customer presentations, product demonstrations, and training. •Comfortable learning technical products and explaining them clearly to customers. •Demonstrated capacity to work independently while collaborating effectively with cross-functional teams. •Proficiency with Microsoft Office, Microsoft Teams, CRM systems, and common business tools. •Valid driver's license and willingness to travel throughout the United States as needed. •Demonstrated capacity to work from the company's corporate office in Miami, Florida. •Bachelor's degree in Business Administration, Communications, Marketing, or a related field - preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!