Junior Computer Operator
nLogic - Dayton, OH
Hiring: Junior Computer Operator Company: nLogic Location: Dayton, OH Job Posted Time: 2026-09-10 13:05:10 Employment Type: On-site Target Skills & Keywords : Linux, Security Clearance About the job Required Skills: •System & Queue Monitoring: Continuously monitor the health, availability, and utilization of HPC clusters using system dashboards and workload management software (such as Slurm). •Problem Response & Escalation: Act as the first line of defense for hardware faults, network disruptions, and automated system alerts. Respond to alarms or system alerts, perform initial troubleshooting, and follow established procedures and guidelines for alerting and escalating issues to technical staff. •User Support Operations: Perform initial Tier 1 help desk functions, performing basic troubleshooting and providing front-line user support in accordance with Standard Operating Procedures (SOPs). Escalate complex or critical issues to on-call Tier 2/3 Administrators or Facilities Engineering when necessary. •Shift Handoff & Documentation: Maintain a comprehensive, chronological log of all night-shift events, actions taken, and system behaviors. Deliver a detailed shift handoff briefing to incoming morning personnel at 0700. Qualifications: •High School Diploma or equivalent. •Demonstrated capacity to obtain and maintain DoW Secret security clearance. •Basic understanding of computer hardware, software, and networking concepts. •Strong verbal and written communication skills. •Demonstrated capacity to work well under pressure and manage multiple tasks simultaneously. •Customer-focused attitude with a desire to help others. •Willingness to learn and adapt to new technologies and procedures. •Willingness to work third shift, to include weekends and holidays, 11:30PM-07:30AM. •Associate’s degree in information technology or a related field, plus two years' experience in a HPC environment. •Prior data center, IT help desk, or network operations center (NOC) preferred. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!