Hiring: Junior Client Success Manager Company: Massive Bio Location: Boca Raton, FL Job Posted Time: 2026-09-15 12:20:40 Employment Type: Contract About the job Required Skills: •Support day-to-day client communications, including monitoring client correspondence, coordinating responses, and ensuring emails and requests receive timely follow-up. •Coordinate client meetings, including scheduling, calendar management, attendee coordination, and distribution of meeting materials. •Assist Client Success Managers with the preparation and organization of client-facing agendas, presentations, messaging, and other meeting materials. •Attend client meetings and prepare comprehensive meeting minutes capturing key discussions, client feedback, questions, requests, decisions, commitments, and next steps. •Distribute meeting minutes and relevant follow-up communications to appropriate client and internal stakeholders. •Maintain action item and follow-up trackers, ensuring owners, deadlines, dependencies, and outstanding items are clearly documented and kept current. •Proactively follow up with internal stakeholders regarding outstanding client requests, deliverables, and action items to support timely completion. •Circulate relevant client feedback, decisions, requests, and updates to appropriate cross-functional teams. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!