Hiring: JR159 IT Support Specialist Company: Rycon Construction Location: Pittsburgh, PA Job Posted Time: 2026-09-16 17:24:39 Employment Type: Remote Target Skills & Keywords : Azure, Microsoft Office, Program Management About the job Required Skills: •Provide first-level technical support to over 600 users remotely and locally. Utilizing helpdesk ticketing system, emails, and calls to resolve hardware, software, and basic network issues. •Provide support for desktop systems, laptops, mobile devices, printers, and other peripherals. •Assist users with account setup, password resets, and access permissions. •Document issues and resolutions in the ticketing system. •Escalate complex problems to Tier 2 or Tier 3 support as needed. •Support onboarding/offboarding processes including device setup and account provisioning. •Collaborate effectively with team members while also working independently to manage tasks. •Must be able to troubleshoot, identify, and provide technical solutions to end users. Compensation: •Flexible work environment (work from home / hybrid options) •Provide support for desktop systems, laptops, mobile devices, printers, and other peripherals Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!