Hiring: Jr. Account Associate Company: Omega Systems Location: Reading, PA Job Posted Time: 2026-09-16 14:30:33 Employment Type: Contract Target Skills & Keywords : Microsoft Office, Salesforce About the job Experience: •2+ years of experience in account management, customer success, inside sales, or client services. Required Skills: •Lead and oversee being the customers’ main point of contact for assigned accounts. •Act as liaison between the customer and various internal departments ensuring customer is connected to the appropriate resources. •Build and maintain strong long-term relationships with Customers through regular communication and proactive outreach. •Lead and oversee Contract renewals and negotiations •Leverage Omega technical teams as needed to discuss solution offerings with customers. •Prepare and present quotes for managed services, hardware, software, licensing, and professional services. •Monitor customer health and identity potential risks and opportunities for improvement •Ensure timely resolution of customer concerns by coordinating internal resources. Qualifications: •Managed Services Provider experience a plus •Strong customer service and relationship building skills •Excellent communication and interpersonal abilities. •Highly organized with strong attention to detail and time management skills. •Customer-focused mindset with a positive, team-oriented attitude. •Proficient in Microsoft Office Suite; experience with Salesforce and/or ConnectWise a plus. Compensation: •$55,000 - $65,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!