Hiring: Journeyman Computer User Support Specialist (Help Desk Support) Company: Eagle Integrated Services, LLC Location: Panama City, FL Job Posted Time: 2026-09-03 07:41:37 Employment Type: Remote Target Skills & Keywords : DNS, ServiceNow, TCP/IP About the job Experience: •A minimum of three (3) to five (5) years of hands-on experience in an IT help desk or desktop support role. •Demonstrated experience troubleshooting a wide range of hardware and software issues in a professional environment. •Microsoft 365 Certified: Modern Desktop Administrator Associate Required Skills: •Proficiency with Microsoft Windows operating systems (Windows 10/11) and the Microsoft Office 365 suite. •Strong hardware troubleshooting skills for PCs, laptops, and common peripherals. •Solid understanding of basic networking concepts (TCP/IP, DNS, DHCP). •Excellent customer service, communication, and problem-solving skills. •EIS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement. Qualifications: •Must possess a current CompTIA Security+ CE certification (or higher) to meet DoD 8140 requirements for IAT Level II. •A relevant industry certification is desired. Examples include: •Must possess and maintain a SECRET security clearance. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Strong hardware troubleshooting skills for PCs, laptops, and common peripherals Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!